March 23, 2020, Dallas, TX – CU Members Mortgage, a division of Colonial Savings, F.A., has welcomed mortgage lending expert Kelly Dunne as Processing Supervisor. In this role, Dunne is responsible for developing training resources and guiding processors in the ever-changing mortgage climate. She will manage pipelines, conduct file reviews and develop process improvements to ensure on-time closings and increase member and credit union satisfaction overall.
Dunne is a mortgage lending veteran with an extensive background in all areas of mortgage lending. She is skilled in training large teams of mortgage professionals to ensure their efficiency and accuracy maintains a quality home loan experiences for members. Over the years, she’s become a document specialist – auditing documentation, analyzing compliance requirements and facilitating process strategies. She’s worked closely with teams in developing advanced communication approaches for optimal closings and the highest member satisfaction.
“We are so excited to announce Kelly as part of our CU Members family. Her extensive background will strengthen our ability to serve credit unions nationwide during this very busy time as we grow our team,” said Steve Hewins, Senior Vice-President of CU Members Mortgage. “Her talent to develop high efficiencies will enrich the member experience and help us evolve even further into the partner of choice for credit unions across the country.”
About CU Members Mortgage
Established in 1982 as a division of Colonial Savings, a federally chartered thrift, Dallas-based CU Members Mortgage provides comprehensive mortgage services to credit unions and CUSOs. CU Members Mortgage originates FHA, VA, and conventional loans nationwide. With a portfolio of $24 billion, Colonial is one of the largest servicers of mortgage loans in the United States. The company is privately held and has offices located nationwide. For more information, visit www.cumembers.com.