Time to Up Your Home Equity Lending Strategy

While no industry experts are predicting home equity lending will return to its stunning record-high activity from 15 years ago, there could still be a huge opportunity brewing from 2021 to 2022 and beyond. If both short-term and long-term interest rates rise, home equity lending rates could become attractive in relative comparison to mortgage-refinance rates. […]

Are Refi Stars Aligning Again?

Right when the purchase-mortgage market was poised to start crowding out refinances, the stars may have aligned to pump up refi activity yet again. Credit union mortgage professionals and marketers can act now. You may have heard that the “adverse market refinance fee” the Federal Housing Finance Agency (FHFA) was charging since December of 2020 […]

Outside the Box Portfolio Loans

In our continuing monthly video interview series of Mortgage Monthly, broadcast live on CUbroadcast, we feature Executive Sales Consultant Joe Polaski discussing outside the box portfolio lending for credit unions. Check out the recorded episode here. In this session, he discusses credit union putting mortgage loans on their books. He also shares the importance of identifying a […]

Mortgage Communication Best Practices: One Survey Won’t Cut It

It’s nothing new to offer a survey after completing a task. Most service industries ask customers to complete some sort of survey that helps them gauge how they are doing. In our industry, most lenders have an automated survey sent to members when the process is completed. That’s a great part of being able to […]

The Secret To Exceeding Expectations In Mortgage Lending? Listening

Take your credit union hat off and let’s walk in the consumer’s shoes for just a moment. When you think of financing a home, what is the first thing that comes to mind? Does your stomach automatically go into knots and get queasy? I look back on the first time I bought a home and […]