In our continuing monthly video interview series of Mortgage Monthly, broadcast live on CUbroadcast, we feature Executive Sales Consultant Carrie Fenwick discussing What Most Are Not Thinking Of When It Comes to Mortgage Servicing.
Check out the recorded episode here.
In this session, she shares how mortgage servicing is more than posting payments and calculating loan payoffs. She addresses the challenges of in-house servicing for credit union mortgage lenders including the overhead expenses incurred. To wrap things up, she reviews the member benefits if a credit union outsources this service, as well as, what describing the difference between service released and sub-servicing.